Terms & conditions
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Before you make a booking, please read these terms & conditions. They apply to all bookings made directly with the company Winterdog AB with company number 559246-6956. When you proceed to book you have accepted the terms & conditions.
Winterdog AB will hereafter be referred to as we.
Booking
We will confirm the booking via email. You should carefully check the details of your confirmation and contact us if anything is incorrect or incomplete. We are not responsible for inaccurate information that you have supplied.
The booking confirmation is a contract between Winterdog AB and the person who makes the booking.
Payment & prices
We will send you an invoice by email. With your payment you reserve the spot.
Short term bookings can be paid cash on the spot.
In case of an invoice reminder, a fee of 40 SEK will be added and 10% interest will be charged on overdue payment.
All prices are in SEK (Swedish Kronor) and include tax (VAT).
Cancellation
A cancellation can be made by sending an email to info@winterdog.se and needs to be confirmed by us in order to be valid.
Cancellations made between the time of booking and 61 days before the activity will not be charged.
Cancellations made less than 61 days before the activity will be charged with 25% of the amount.
Cancellations made less than 14 days before the activity will be charged with 100% of the amount.
We reserve the right to adjust the tour based on weather, trail conditions, temperature, guest comfort or other security reasons.
We reserve the right to cancel tours due to weather, trail conditions or other unforeseen events. In that case you'll be fully refunded.
Winterdog AB cannot be held liable for any expenses, costs or losses incurred by you as a result of any change or cancellation made by us.
Liability and risk
Our tours take place in a remote area with long distances between towns. There may exist risks and hazards in this environment and you should not underestimate the weather and not overestimate your physical fitness. Our guides are experienced in travelling in this region. For everyone’s safety it is crucial that you always listen to the guide and follow the instructions.
In all activities that we offer, you participate at your own risk. We do not take responsibility for any loss, damage, accident, injury, sickness or any other event beyond our control. You are responsible for the equipment you use during our activities and if you loose, damage or break something because of careless behaviour or not following instructions, you'll be charged with the cost of repairing/replacing it.
We recommend to have a cancellation insurance, liability insurance and health insurance.
We do our best to keep the information on this website as accurate as possible, but it might happen that information is incorrect or out of date.
Privacy
Your personal data will be used only for the purpose of handling the reservation and will not be shared further by us.
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Winterdog AB, August 2022
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